Four stages

From first enquiry to collection

A structured enquiry ensures your household suits the puppy's temperament, and clear documentation and health records accompany each stage.

01 Enquiry

Share your household, daily routine and experience with dogs. We use this to find a puppy whose temperament suits you.

02 Matching

We talk through the individual puppy profiles, including age, care needs and availability, so you can choose with confidence.

03 Reservation

Once you have chosen a puppy, we confirm the price and reserve it with the health records and documentation for your review.

04 Collection

We arrange a scheduled handover, then check in after arrival to support a calm transition into your home.

Have a question about timing?

Get in touch about the puppy you are interested in and we will walk you through the timeline.